As they often say: one problem, one solution. It is important in a company to appoint a person responsible for fleet accidents. This is often the case of the Fleet Manager or an external service provider. It is up to him (and only him) to collect all the information about the accident so that he can deal with the case as quickly as possible. The benefit is to ensure good communication between the parties, speed up the process and improve the driver's experience. If the manager benefits from a platform that allows him to manage the damage, that's the jackpot!