In case of damage to a vehicle: what are the driver's needs?
1. The finding
As for any road accident, the driver of a company car must fill out an accident report even if the accident took place on his own time. When an employee joins a company, it is important to make him/her aware of road risks. The fleet manager must be the "spokesperson" for the prevention plan. The idea is to make each new employee aware of the internal policy by providing him/her with the company's charter, which includes an amicable report.
It is in the interest of each driver to ensure that the report is filled in correctly. If the driver does not know how to fill it in, do not hesitate to remind him/her to look at the guide. I give you an example here : Guide to road risk management
Even though Pierre didn't suffer any physical damage, he's still a little shaken up. After his accident, his reflex is to notify his company so that he can get his vehicle back in good condition as soon as possible. Very good initiative, but he certainly didn't expect to be contacted many times by different people. Pierre keeps repeating the same information over and over again. Result of the accounts: more than an hour on the phone, unproductive morning and morale at zero...
3. Get a date and repair your vehicle in a flash
We have to tell Pierre that it's possible today! From our mobile application, the driver, after his accident, takes pictures of the damage to his vehicle. He is guided for his inspection which he simply does with his smartphone. The fleet manager, with the inspection of the vehicle, has access to an expertise and a costing of the real state of the vehicle. WeProov estimates the damage thanks to artificial intelligence based on the inspection. Today, the time spent to request a quote is 5 minutes and the time to get a quote is 24 hours maximum: a considerable time saving! As soon as the quote is validated in one click, we take care of having the vehicle repaired while preserving the driver's mobility. The fleet manager benefits from a complete dashboard with a follow-up and control of expenses.